Privacy Policy
Last Updated: May 19, 2026
Welcome to Catholic Art House. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, or placing an order.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Business Information
Business Name: Catholic Art House
Customer Service Address: Van Phu Urban Area, Ha Dong, Hanoi, Vietnam
Email: catholicarthouse@gmail.com
Phone/WhatsApp: +84 0336 226 801
2. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
· Full name
· Email address
· Phone number
· Billing address
· Shipping address
· Order details
· Product customization details
· Payment-related information
· Messages, reviews, or customer support requests
· IP address, browser type, device information, cookies, and website usage data
We only collect information that is necessary to process orders, provide customer support, improve our website, and operate our business safely and legally.
3. How We Use Your Information
We may use your information for the following purposes:
· To process and fulfill your order
· To contact you about your order, shipment, or custom request
· To provide customer support
· To process payments, refunds, returns, or exchanges
· To improve our products, services, and website experience
· To prevent fraud, unauthorized transactions, or misuse of our website
· To comply with legal, tax, accounting, or regulatory obligations
· To send marketing emails only when permitted or when you have subscribed
We do not use your personal information for unclear or unrelated purposes.
4. Payment Information
Catholic Art House does not directly store your full credit card, debit card, or sensitive payment details on our own system.
Payments are processed by secure third-party payment providers. These providers process payment information according to their own privacy and security policies.
5. Sharing Information with Third Parties
We may share your information only when necessary to operate our business and fulfill your order, including with:
· Shipping carriers
· Payment processors
· Website hosting and technical service providers
· Analytics and advertising service providers
· Customer support tools
· Legal or government authorities when required by law
We do not sell, rent, or trade customers personal contact information to third parties for their independent marketing purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
· Keep the shopping cart working properly
· Remember user preferences
· Analyze website traffic
· Improve website performance
· Measure advertising effectiveness
· Provide a better shopping experience
You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
7. Google Analytics, Google Ads, and Google Shopping
Catholic Art House may use Google services such as Google Analytics, Google Ads, Google Merchant Center, and Google Shopping to understand website performance, measure advertising results, and show relevant product information to potential customers.
These services may use cookies or similar technologies to collect information about website visits, device type, browsing activity, and interactions with ads.
You can manage your Google advertising preferences through your Google account settings.
8. Email Marketing
If you subscribe to our email list, we may send you updates about new products, promotions, store news, or related content.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or contacting us at catholicarthouse@gmail.com.
9. Customer Reviews and Submitted Content
If you submit a review, photo, video, or feedback about our products, we may use it to improve our services or display customer feedback on our website or social media.
We will not use personal images that clearly identify a customer in advertising without appropriate permission.
10. Data Retention
We keep personal information only for as long as necessary to:
· Fulfill orders
· Provide customer support
· Handle returns, refunds, disputes, or claims
· Comply with legal, tax, and accounting obligations
· Protect our legitimate business interests
When information is no longer needed, we will delete, anonymize, or securely store it as appropriate.
11. Data Security
We use reasonable security measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
12. Your Rights
Depending on your location, you may have the right to:
· Request access to your personal information
· Request correction of inaccurate information
· Request deletion of your personal information
· Object to or restrict certain uses of your information
· Withdraw consent for marketing communications
· Ask how your personal information is used
To make a privacy request, please contact us at catholicarthouse@gmail.com.
13. Children's Privacy
Our website is not intended to collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
14. Third-Party Links
Our website may contain links to third-party websites, payment providers, social media platforms, or other services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Last Updated date.
By continuing to use our website after changes are posted, you agree to the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at catholicarthouse@gmail.com.
Customer Service Address: Van Phu Urban Area, Ha Dong, Hanoi, Vietnam
Email: catholicarthouse@gmail.com
Phone/WhatsApp: +84 0336 226 801